Friday, January 1, 2016
How can one use knowledge and intelligence to mathematically balance all the possible scenarios like equations? Developing such problem solving skills is essential in a call center
setting. Men and women have to work together despite any physical attraction, our intelligence most win out every time.
Case in point.
Boy meets girl. Even if there is some mutual attraction, and if one or neither of them are available to start a new romance, problem solved. The equation is balanced. Move forward with your life. Don't disturb the work place with complicated office romances. Not wise. Thus intelligence wins again. Word!
Thursday, December 24, 2015
Title: "Peace on Earth, and Goodwill to all Mankind."
Suppose the world came together and desided that everyone would search the word for clues on how to put on the Christ so there could be peace on earth. How long would that moment last? Well one day that happened and the whole world stood still 3 days while everyone searched he word. Suddenly, The Devil got very angry 😠 and badges onto the most prominent News station 🚉 and Called press conference urging everyone to stop because he knows what everyone really wants. He offered everyone 1million dollars to:
" just stop!"
The next day, everyone stopped except the ones that were always doing it in the first place. Then the Devil kept his promise. Soon all that stopped, received a check in the mail and things went back to the way it was, except: Every company around the world had a good 4th quarter that year.
A Good 4th Quarter!
Monday, December 21, 2015
How can we expect greater? We can by loving our customers, and not being a hater.
How can we expect greater, when on the phone, by assuring our customers, they are not alone.
How can we expect greater, when a caller is irate, with an answer that is mild and deescalates.
How can we expect greater, when challenges are strong, by being alert, one cannot go wrong.
How can we expect greater, and get the customer involved. By handling them with care, and their problems solved.
We are agents extraordinaire, with our finger on the pulse of the heart and soul, of the first Martinsville class of Results.
By Von Bro'
Join use Today.
Wednesday, January 7, 2015
Tuesday, January 6, 2015
Wednesday, December 24, 2014
DATA ENTRY ON LINE
Getting the Best from the Call-Center Experience
What is your call-center experience? Many enter into the job disillusioned not knowing what to expect, thinking; "Wow! I get do a job that I have trained for, and I get to use my skills as a typist and a computer operator!", only to find out that your skills need something to be desired. Fortunately some call-centers have a good business structure and excellent training program. Then on finds out that you skills were not needed as much as you thought. Your life experience was more valuable to them than what you learned in school.
Call Center jobs are very plentiful. Some are tiring, and some can be very rewarding. However, if the structure or there is the lack of structure, and both are very bad, it can be a real unpleasant experience. Q&A score stresses, to say the least, can really tax ones brain. Working under a supervisor/team leader that does not have as much talent and skills as they should, can really stunt ones growth as an agent. However, when everything is well structured, and planed well, it can be a wonderful and fulfilling experience.VON BRO'
Have you ever considered working in a CALL CENTER? It’s probably different than you think. CALL CENTERS have changed quite a bit in recent years. Here we’ll look at three compelling reasons to consider CALL CENTER employment. Demand for Call Center Professionals on the Rise The US call center industry outsourced many of its positions overseas during the 1990s. However, beginning in the mid-2000s, that offshoring trend began to reverse. Since then, thousands of call center jobs have been on shored back to the US.